Frequently asked questions
You must be at least 21 years old. An adult must sign for every delivery and may be asked to show valid photo ID.
Choose a payment method at checkout. After you place the order you will see exact payment instructions on screen and in your confirmation email. Your order ships as soon as payment is confirmed.
Orders ship within 1-2 business days after payment is confirmed. Delivery usually takes 2-7 business days depending on your location.
Yes, orders over $100 ship free. Smaller orders have a flat shipping rate shown at checkout.
Yes. Use the Track Order page with your order number and email, or use the carrier tracking number we email you when your order ships.
Contact us within 48 hours with your order number and photos, and we will make it right.
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