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Puff District

Refund Policy

This is a starter template. Have a qualified attorney review and adapt it to your business and the states you ship to before launching.

Damaged or incorrect items

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with your order number and photos. We will replace the item or refund you.

Opened or used products

For health and safety reasons we cannot accept returns of opened or used products.

Cancellations

Orders can be cancelled before they ship. Contact us as soon as possible with your order number.

Refunds

Approved refunds are returned using the original payment method within 5-10 business days.